--- title: "Privacy Policy | ICS Cleaning Services" description: "Privacy policy for ICS Cleaning Services — what personal data we collect (enquiries, applications, cookies), how we use it, your rights and how to contact us." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://ics-cleaning.com/#website", "name": "ICS Cleaning", "alternateName": [ "Independent Cleaning Services", "ICS", "ics-cleaning.com" ], "url": "https://ics-cleaning.com/", "inLanguage": "en-GB", "publisher": { "@id": "https://ics-cleaning.com/#organization" } }, { "@context": "https://schema.org", "@type": [ "LocalBusiness", "CleaningService" ], "@id": "https://ics-cleaning.com/#organization", "name": "ICS Cleaning Services", "alternateName": [ "ICS Cleaning", "Independent Cleaning Services", "ICS" ], "legalName": "Independent Cleaning Services Limited", "url": "https://ics-cleaning.com/", "logo": { "@type": "ImageObject", "url": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png" }, "image": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png", "telephone": "+441482226570", "email": "info@ics-cleaning.com", "description": "ICS Cleaning Services is a regional commercial cleaning company providing professional cleaning services to organisations across Yorkshire and Lincolnshire, including office, education, industrial, specialist and managed contract cleaning. Part of the SPS Group. ISO 9001 & ISO 14001 accredited.", "priceRange": "££", "currenciesAccepted": "GBP", "address": { "@type": "PostalAddress", "streetAddress": "Neptune House, Neptune Street", "addressLocality": "Hull", "addressRegion": "East Yorkshire", "postalCode": "HU3 2BP", "addressCountry": "GB" }, "areaServed": [ { "@type": "AdministrativeArea", "name": "East Yorkshire" }, { "@type": "AdministrativeArea", "name": "North Yorkshire" }, { "@type": "AdministrativeArea", "name": "South Yorkshire" }, { "@type": "AdministrativeArea", "name": "West Yorkshire" }, { "@type": "AdministrativeArea", "name": "North East Lincolnshire" }, { "@type": "AdministrativeArea", "name": "Lincolnshire" } ], "sameAs": [ "https://find-and-update.company-information.service.gov.uk/company/03013224", "https://www.facebook.com/ICSCleaningLtd/", "https://x.com/ICSCleaningLtd", "https://www.instagram.com/ics.cleaning.ltd/" ] }, { "@context": "https://schema.org", "@type": [ "LocalBusiness", "CleaningService" ], "@id": "https://ics-cleaning.com/#organization", "name": "ICS Cleaning Services", "alternateName": "ICS Cleaning", "legalName": "Independent Cleaning Services Limited", "url": "https://ics-cleaning.com", "logo": { "@type": "ImageObject", "url": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png" }, "image": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png", "telephone": "+441482226570", "email": "info@ics-cleaning.com", "description": "ICS Cleaning Services is a regional commercial cleaning company providing professional cleaning services to organisations across Yorkshire and Lincolnshire, including office, education, industrial, specialist and managed contract cleaning. Part of the SPS Group.", "priceRange": "££", "currenciesAccepted": "GBP", "paymentAccepted": "Invoice", "openingHours": "Mo-Fr 08:00-17:00", "address": { "@type": "PostalAddress", "streetAddress": "Neptune House, Neptune Street", "addressLocality": "Hull", "addressRegion": "East Yorkshire", "postalCode": "HU3 2BP", "addressCountry": "GB" }, "location": [ { "@type": "Place", "@id": "https://ics-cleaning.com/#office-hull", "name": "ICS Cleaning Services — Registered Office and Head Office", "telephone": "+441482226570", "address": { "@type": "PostalAddress", "streetAddress": "Neptune House, Neptune Street", "addressLocality": "Hull", "addressRegion": "East Yorkshire", "postalCode": "HU3 2BP", "addressCountry": "GB" } }, { "@type": "Place", "@id": "https://ics-cleaning.com/#office-grimsby", "name": "ICS Cleaning Services — Grimsby Regional Office", "telephone": "+441472660047", "address": { "@type": "PostalAddress", "streetAddress": "Europarc Innovation Centre, Innovation Way", "addressLocality": "Grimsby", "addressRegion": "North East Lincolnshire", "postalCode": "DN37 9TT", "addressCountry": "GB" } }, { "@type": "Place", "@id": "https://ics-cleaning.com/#office-lincoln", "name": "ICS Cleaning Services — Lincoln Regional Office", "telephone": "+441522370032", "address": { "@type": "PostalAddress", "streetAddress": "Brayford Pool", "addressLocality": "Lincoln", "addressRegion": "Lincolnshire", "postalCode": "LN6 7TS", "addressCountry": "GB" } } ], "areaServed": [ { "@type": "AdministrativeArea", "name": "East Yorkshire" }, { "@type": "AdministrativeArea", "name": "North Yorkshire" }, { "@type": "AdministrativeArea", "name": "South Yorkshire" }, { "@type": "AdministrativeArea", "name": "West Yorkshire" }, { "@type": "AdministrativeArea", "name": "North East Lincolnshire" }, { "@type": "AdministrativeArea", "name": "North Lincolnshire" }, { "@type": "AdministrativeArea", "name": "Lincolnshire" } ], "parentOrganization": { "@type": "Organization", "name": "SPS Group", "legalName": "Millwood Investments Ltd", "sameAs": [ "https://uk.linkedin.com/company/sps-group-services", "https://www.youtube.com/@spsgroupservices" ] }, "identifier": [ { "@type": "PropertyValue", "propertyID": "Companies House company number", "value": "03013224" }, { "@type": "PropertyValue", "propertyID": "Public Procurement Organisation Number (PPON)", "value": "PYRZ-3157-VXLN" } ], "sameAs": [ "https://find-and-update.company-information.service.gov.uk/company/03013224", "https://www.facebook.com/ICSCleaningLtd/", "https://x.com/ICSCleaningLtd", "https://www.instagram.com/ics.cleaning.ltd/" ], "hasCertification": [ { "@type": "Certification", "name": "ISO 9001:2015", "certificationIdentification": "3736-QMS-001", "issuedBy": { "@type": "Organization", "name": "Alcumus ISOQAR" }, "auditDate": "2024-01-17", "datePublished": "2024-01-20", "expires": "2027-02-13", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "The provision of cleaning and associated client services." }, { "@type": "Certification", "name": "ISO 14001:2015", "certificationIdentification": "3736-EMS-001", "issuedBy": { "@type": "Organization", "name": "Alcumus ISOQAR" }, "auditDate": "2024-01-17", "datePublished": "2024-01-20", "expires": "2027-02-13", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "The provision of cleaning and associated client services." }, { "@type": "Certification", "name": "SafeContractor Approval", "certificationIdentification": "EU6252", "issuedBy": { "@type": "Organization", "name": "Alcumus SafeContractor Ltd" }, "validFrom": "2025-11-10", "expires": "2026-11-10", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "Commercial / Industrial Cleaners; Office Cleaning; Non-Construction Contractor; Working with Chemicals and Hazardous Substances." }, { "@type": "Certification", "name": "Upper Tier Waste Carrier, Broker and Dealer Registration", "certificationIdentification": "CBDU281610", "issuedBy": { "@type": "Organization", "name": "Environment Agency" }, "validFrom": "2025-02-10", "expires": "2028-03-21", "about": { "@id": "https://ics-cleaning.com/#organization" } } ], "hasCredential": [ { "@type": "Credential", "name": "BICSc Corporate Membership", "credentialCategory": "Corporate membership", "identifier": { "@type": "PropertyValue", "propertyID": "BICSc membership number", "value": "16001910" }, "recognizedBy": { "@type": "Organization", "name": "The British Institute of Cleaning Science" }, "expires": "2027-03-31" }, { "@type": "Credential", "name": "Achilles Network Supplier Membership", "credentialCategory": "Supplier-network membership", "identifier": { "@type": "PropertyValue", "propertyID": "Achilles ID", "value": "00187844" }, "recognizedBy": { "@type": "Organization", "name": "Achilles" }, "datePublished": "2026-04-23", "expires": "2027-05-16" }, { "@type": "Credential", "name": "Crescent Purchasing Consortium Supplier", "credentialCategory": "Framework supplier", "recognizedBy": { "@type": "Organization", "name": "Crescent Purchasing Consortium" } } ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Commercial Cleaning Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Commercial Cleaning", "url": "https://ics-cleaning.com/services/commercial-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Office Cleaning", "url": "https://ics-cleaning.com/services/office-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Education Cleaning", "url": "https://ics-cleaning.com/services/education-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Industrial & Warehouse Cleaning", "url": "https://ics-cleaning.com/services/industrial-warehouse-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Specialist Cleaning", "url": "https://ics-cleaning.com/services/specialist-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Contract Cleaning", "url": "https://ics-cleaning.com/services/contract-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Washroom & Consumables", "url": "https://ics-cleaning.com/services/washroom-consumables" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Daytime Cleaning", "url": "https://ics-cleaning.com/services/daytime-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Floor Care & Restoration", "url": "https://ics-cleaning.com/services/floor-care" } } ] } } ] --- 01482 226570 info@ics-cleaning.com Yorkshire & Lincolnshire [![ICS Cleaning](https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png)](/) [Home](/) Services Sectors About [Locations](/locations) Insights & Tools [Case Studies](/CaseStudies) [Careers](/careers) [Contact](/Contact) [Book a Site Survey](/BookSiteSurvey)[Request a Quote](/Contact?type=quote) [Get a Quote](/Contact?type=quote) # Privacy Policy Last updated: April 2025 ## 1\. Who we are ICS Cleaning Services is part of the SPS Group. We provide commercial cleaning services across Yorkshire and Lincolnshire. References to "ICS", "we", "us" or "our" in this policy refer to ICS Cleaning Services. Contact: [info@ics-cleaning.com](mailto:info@ics-cleaning.com) · 01482 226570 ## 2\. What data we collect We may collect the following personal data when you use our website or contact us: - Name, email address, phone number - Organisation name and site postcode - Information submitted via quote request, contact, or feedback forms - Job application details (if applying for a vacancy) - Usage data collected via cookies and analytics tools ## 3\. How we use your data We use your data to: - Respond to enquiries and provide quotes - Process job applications - Send service-related communications - Improve our website and services - Comply with legal obligations ## 4\. Legal basis for processing We process your data on the basis of legitimate interest (responding to enquiries), contractual necessity (managing services), your consent (where given), and legal obligation. ## 5\. Data retention We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. ## 6\. Sharing your data We do not sell your personal data. We may share it with trusted service providers who help us operate our business (e.g. email platforms, CRM systems), and with the SPS Group for internal operational purposes. All third parties are bound by confidentiality obligations. ## 7\. Your rights You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request restriction. To exercise any of these rights, contact us at [info@ics-cleaning.com](mailto:info@ics-cleaning.com). ## 8\. Cookies We use cookies to analyse site usage. See our [Cookie Policy](/Cookies) for details. ## 9\. Changes to this policy We may update this policy from time to time. The current version will always be available on this page. ## 10\. Contact For any privacy-related queries, please contact us at [info@ics-cleaning.com](mailto:info@ics-cleaning.com) or write to ICS Cleaning Services, Yorkshire & Lincolnshire. ![ICS Cleaning](https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png) ICS Cleaning Services is a regional commercial cleaning provider supporting organisations across Yorkshire & Lincolnshire. Part of the SPS Group ### Services [Commercial Cleaning](/services/commercial-cleaning)[Office Cleaning](/services/office-cleaning)[Education Cleaning](/services/education-cleaning)[Industrial Cleaning](/services/industrial-warehouse-cleaning)[Specialist Cleaning](/services/specialist-cleaning)[Contract Cleaning](/services/contract-cleaning)[Washroom & Consumables](/services/washroom-consumables)[Daytime Cleaning](/services/daytime-cleaning) ### Company [About ICS Cleaning](/about)[Our People](/about/our-people)[How We Operate](/about/how-we-operate)[Locations](/locations)[News & Insights](/NewsInsights)[Accreditations](/about/accreditations)[Social Value](/about/social-value)[Careers](/careers) ### Insights & Tools [⭐ All Cleaning Tools](/tools)[Education Cleaning Insights](/EducationInsights)[School Cleaning Cost Guide](/SchoolCleaningGuide)[Cleaning Hours Estimator](/CleaningHoursEstimator)[Specification Health Check](/SpecificationHealthCheck)[Tender Assistant](/SchoolCleaningTenderAssistant)[News & Insights](/NewsInsights) ### Contact 01482 226570 Local 0800 849 4033 Freephone info@ics-cleaning.com Yorkshire & Lincolnshire [SPS Group](https://www.spsgroupservices.com)[Leave Feedback](/LeaveFeedback)[Send Us a Tender](/SendUsTender)[Request a Quote](/Contact?type=quote) Independent Cleaning Services Limited, registered in England and Wales. Company number 03013224. Public Procurement Organisation Number (PPON): PYRZ-3157-VXLN. Registered office: Neptune House, Neptune Street, Hull, HU3 2BP. © 2026 ICS Cleaning Services. All rights reserved. [Accreditations](/about/accreditations)[Sustainability](/about/sustainability)[Social Value](/about/social-value)[Privacy Policy](/PrivacyPolicy)| [Part of the SPS Group](https://www.spsgroupservices.com) [Call us](tel:01482226570)[Request a Quote](/Contact?type=quote) Ask ICS