Frequently Asked Questions
Find answers and general information quickly about our services.
Still can't find the info you need? Then contact us here.
What days and hours can I have my business cleaned?
Our cleaning teams are available seven days a week and can accomodate most shift patterns.
What will it cost to have my business cleaned?
Every business premises is unique. The fees we charge to clean it are based on the services we agree with you. We will take account of factors such as the size of property to be cleaned, the number of occupants, and the frequency of the clean give you a unique quote.
You can request a free no-obligation quote today!
How long will the consultation take?
We will meet with you at your business premises to establish your preferences and needs by discussion and in most cases a walkthrough through each area.
Usually this takes between 30 minutes to an hour. However, we always allow plenty of time for you to ask any questions, or to be more detailed in the planning.
We take note of any specific concerns, and anything that requires special care. We always confirm what we have agreed to do in writing, so you know exactly what to expect.
Who do we contact if we have any requests?
You will be given your own dedicated Area Manager, who will be your first point of contact should they require any additional services or if they have any requests. You can also contact our head office directly and our customer helpdesk, both can be reached through the main phone number 01482 226 570 or through our website.
Who do we contact if we have any problems?
Your Area Manager can be contacted by phone or email at any time. You can also contact the head office directly and our customer helpdesk, both can be reached through the main phone number 01482 226 570 or through our website.
Does your company carry insurance?
Yes, of course we are fully insured.
Do you offer any other services?
Yes we offer a wide range of cleaning services and through our sister company SPS Security, we also offer a range of security services. To find out more, get in touch!