--- title: "IntelliClean™ Commercial Cleaning Knowledge Tool | ICS Cleaning" description: "Free commercial cleaning knowledge resource for facilities managers, schools, managing agents and procurement teams. Ask about specifications, hours, KPIs and contractor performance." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://ics-cleaning.com/#website", "name": "ICS Cleaning", "alternateName": [ "Independent Cleaning Services", "ICS", "ics-cleaning.com" ], "url": "https://ics-cleaning.com/", "inLanguage": "en-GB", "publisher": { "@id": "https://ics-cleaning.com/#organization" } }, { "@context": "https://schema.org", "@type": [ "LocalBusiness", "CleaningService" ], "@id": "https://ics-cleaning.com/#organization", "name": "ICS Cleaning Services", "alternateName": "ICS Cleaning", "legalName": "Independent Cleaning Services Limited", "url": "https://ics-cleaning.com", "logo": { "@type": "ImageObject", "url": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png" }, "image": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png", "telephone": "+441482226570", "email": "info@ics-cleaning.com", "description": "ICS Cleaning Services is a regional commercial cleaning company providing professional cleaning services to organisations across Yorkshire and Lincolnshire, including office, education, industrial, specialist and managed contract cleaning. Part of the SPS Group.", "priceRange": "££", "currenciesAccepted": "GBP", "paymentAccepted": "Invoice", "openingHours": "Mo-Fr 08:00-17:00", "address": { "@type": "PostalAddress", "streetAddress": "Neptune House, Neptune Street", "addressLocality": "Hull", "addressRegion": "East Yorkshire", "postalCode": "HU3 2BP", "addressCountry": "GB" }, "location": [ { "@type": "Place", "@id": "https://ics-cleaning.com/#office-hull", "name": "ICS Cleaning Services — Registered Office and Head Office", "telephone": "+441482226570", "address": { "@type": "PostalAddress", "streetAddress": "Neptune House, Neptune Street", "addressLocality": "Hull", "addressRegion": "East Yorkshire", "postalCode": "HU3 2BP", "addressCountry": "GB" } }, { "@type": "Place", "@id": "https://ics-cleaning.com/#office-grimsby", "name": "ICS Cleaning Services — Grimsby Regional Office", "telephone": "+441472660047", "address": { "@type": "PostalAddress", "streetAddress": "Europarc Innovation Centre, Innovation Way", "addressLocality": "Grimsby", "addressRegion": "North East Lincolnshire", "postalCode": "DN37 9TT", "addressCountry": "GB" } }, { "@type": "Place", "@id": "https://ics-cleaning.com/#office-lincoln", "name": "ICS Cleaning Services — Lincoln Regional Office", "telephone": "+441522370032", "address": { "@type": "PostalAddress", "streetAddress": "Brayford Pool", "addressLocality": "Lincoln", "addressRegion": "Lincolnshire", "postalCode": "LN6 7TS", "addressCountry": "GB" } } ], "areaServed": [ { "@type": "AdministrativeArea", "name": "East Yorkshire" }, { "@type": "AdministrativeArea", "name": "North Yorkshire" }, { "@type": "AdministrativeArea", "name": "South Yorkshire" }, { "@type": "AdministrativeArea", "name": "West Yorkshire" }, { "@type": "AdministrativeArea", "name": "North East Lincolnshire" }, { "@type": "AdministrativeArea", "name": "North Lincolnshire" }, { "@type": "AdministrativeArea", "name": "Lincolnshire" } ], "parentOrganization": { "@type": "Organization", "name": "SPS Group", "legalName": "Millwood Investments Ltd", "sameAs": [ "https://uk.linkedin.com/company/sps-group-services", "https://www.youtube.com/@spsgroupservices" ] }, "identifier": [ { "@type": "PropertyValue", "propertyID": "Companies House company number", "value": "03013224" }, { "@type": "PropertyValue", "propertyID": "Public Procurement Organisation Number (PPON)", "value": "PYRZ-3157-VXLN" } ], "sameAs": [ "https://find-and-update.company-information.service.gov.uk/company/03013224", "https://www.facebook.com/ICSCleaningLtd/", "https://x.com/ICSCleaningLtd", "https://www.instagram.com/ics.cleaning.ltd/" ], "hasCertification": [ { "@type": "Certification", "name": "ISO 9001:2015", "certificationIdentification": "3736-QMS-001", "issuedBy": { "@type": "Organization", "name": "Alcumus ISOQAR" }, "auditDate": "2024-01-17", "datePublished": "2024-01-20", "expires": "2027-02-13", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "The provision of cleaning and associated client services." }, { "@type": "Certification", "name": "ISO 14001:2015", "certificationIdentification": "3736-EMS-001", "issuedBy": { "@type": "Organization", "name": "Alcumus ISOQAR" }, "auditDate": "2024-01-17", "datePublished": "2024-01-20", "expires": "2027-02-13", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "The provision of cleaning and associated client services." }, { "@type": "Certification", "name": "SafeContractor Approval", "certificationIdentification": "EU6252", "issuedBy": { "@type": "Organization", "name": "Alcumus SafeContractor Ltd" }, "validFrom": "2025-11-10", "expires": "2026-11-10", "about": { "@id": "https://ics-cleaning.com/#organization" }, "scope": "Commercial / Industrial Cleaners; Office Cleaning; Non-Construction Contractor; Working with Chemicals and Hazardous Substances." }, { "@type": "Certification", "name": "Upper Tier Waste Carrier, Broker and Dealer Registration", "certificationIdentification": "CBDU281610", "issuedBy": { "@type": "Organization", "name": "Environment Agency" }, "validFrom": "2025-02-10", "expires": "2028-03-21", "about": { "@id": "https://ics-cleaning.com/#organization" } } ], "hasCredential": [ { "@type": "Credential", "name": "BICSc Corporate Membership", "credentialCategory": "Corporate membership", "identifier": { "@type": "PropertyValue", "propertyID": "BICSc membership number", "value": "16001910" }, "recognizedBy": { "@type": "Organization", "name": "The British Institute of Cleaning Science" }, "expires": "2027-03-31" }, { "@type": "Credential", "name": "Achilles Network Supplier Membership", "credentialCategory": "Supplier-network membership", "identifier": { "@type": "PropertyValue", "propertyID": "Achilles ID", "value": "00187844" }, "recognizedBy": { "@type": "Organization", "name": "Achilles" }, "datePublished": "2026-04-23", "expires": "2027-05-16" }, { "@type": "Credential", "name": "Crescent Purchasing Consortium Supplier", "credentialCategory": "Framework supplier", "recognizedBy": { "@type": "Organization", "name": "Crescent Purchasing Consortium" } } ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Commercial Cleaning Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Commercial Cleaning", "url": "https://ics-cleaning.com/services/commercial-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Office Cleaning", "url": "https://ics-cleaning.com/services/office-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Education Cleaning", "url": "https://ics-cleaning.com/services/education-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Industrial & Warehouse Cleaning", "url": "https://ics-cleaning.com/services/industrial-warehouse-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Specialist Cleaning", "url": "https://ics-cleaning.com/services/specialist-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Contract Cleaning", "url": "https://ics-cleaning.com/services/contract-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Washroom & Consumables", "url": "https://ics-cleaning.com/services/washroom-consumables" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Daytime Cleaning", "url": "https://ics-cleaning.com/services/daytime-cleaning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Floor Care & Restoration", "url": "https://ics-cleaning.com/services/floor-care" } } ] } }, { "@context": "https://schema.org", "@type": "WebPage", "name": "IntelliClean™", "description": "Free commercial cleaning knowledge resource for facilities managers, schools, managing agents and procurement teams. Ask about specifications, hours, KPIs and contractor performance.", "url": "https://ics-cleaning.com/tools/intelliclean", "isPartOf": { "@id": "https://ics-cleaning.com/#website" }, "publisher": { "@id": "https://ics-cleaning.com/#organization" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://ics-cleaning.com/" }, { "@type": "ListItem", "position": 2, "name": "Cleaning Tools", "item": "https://ics-cleaning.com/tools" }, { "@type": "ListItem", "position": 3, "name": "IntelliClean™", "item": "https://ics-cleaning.com/tools/intelliclean" } ] }, { "@context": "https://schema.org", "@type": "WebApplication", "name": "IntelliClean™", "url": "https://ics-cleaning.com/tools/intelliclean", "description": "Free commercial cleaning knowledge resource for facilities managers, schools, managing agents and procurement teams. Ask about specifications, hours, KPIs and contractor performance.", "applicationCategory": "BusinessApplication", "operatingSystem": "Web", "browserRequirements": "Requires a modern web browser with JavaScript enabled.", "publisher": { "@type": "Organization", "name": "ICS Cleaning Services", "url": "https://ics-cleaning.com", "logo": { "@type": "ImageObject", "url": "https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png" } } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is IntelliClean?", "acceptedAnswer": { "@type": "Answer", "text": "IntelliClean™ is a free commercial cleaning knowledge resource from ICS Cleaning. It lets you ask practical questions about cleaning specifications, hours, KPIs, contractor performance, procurement and related topics and get a straightforward answer." } }, { "@type": "Question", "name": "Is IntelliClean free to use?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. IntelliClean is free to use and does not require sign-up." } }, { "@type": "Question", "name": "Who is IntelliClean designed for?", "acceptedAnswer": { "@type": "Answer", "text": "It is designed for people responsible for managing, reviewing, specifying or procuring commercial cleaning services, including facilities managers, managing agents, estates teams, schools, academy trusts and procurement professionals." } }, { "@type": "Question", "name": "Can IntelliClean help with cleaning specifications?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can ask IntelliClean about what a cleaning specification should cover, how tasks and frequencies are typically structured, and what to check before a review or tender." } }, { "@type": "Question", "name": "Can IntelliClean help with cleaning hours and productivity?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. IntelliClean can explain how cleaning hours and productivity are generally assessed and what factors typically affect them." } }, { "@type": "Question", "name": "Can IntelliClean help me review my cleaning contractor?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can ask IntelliClean about what good contractor performance typically looks like and what to consider when reviewing an existing service." } }, { "@type": "Question", "name": "Can schools and academy trusts use IntelliClean?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Schools and academy trusts can use IntelliClean to explore cleaning frequencies, specifications and procurement considerations relevant to education settings." } }, { "@type": "Question", "name": "Can IntelliClean help with cleaning procurement?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. IntelliClean can help you think through what to consider when procuring a cleaning contract, including specification, KPIs and contractor evaluation." } }, { "@type": "Question", "name": "Where does IntelliClean get its information from?", "acceptedAnswer": { "@type": "Answer", "text": "IntelliClean draws on structured ICS Cleaning knowledge, practical operational experience and, where relevant, recognised external guidance. Where an external source is used, it is shown alongside the answer." } }, { "@type": "Question", "name": "Is IntelliClean a replacement for professional advice?", "acceptedAnswer": { "@type": "Answer", "text": "No. IntelliClean provides general information and guidance. For legal, regulatory, contractual or health & safety matters, you should verify information against current authoritative guidance or seek appropriate professional advice." } } ] } ] --- 01482 226570 info@ics-cleaning.com Yorkshire & Lincolnshire [![ICS Cleaning](https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png)](/) [Home](/) Services Sectors About [Locations](/locations) Tools Insights [Case Studies](/CaseStudies) [Careers](/careers) [Contact](/Contact) [Book a Site Survey](/BookSiteSurvey)[Request a Quote](/Contact?type=quote) [Get a Quote](/Contact?type=quote) [Home](/)/ [Cleaning Tools](/tools)/ IntelliClean™ Free to use # IntelliClean™ Industry Knowledge at Your Fingertips IntelliClean™ is a free commercial cleaning knowledge resource from ICS Cleaning, created to make practical industry knowledge, recognised guidance and real-world experience easier to access. It is designed for people responsible for managing, reviewing or procuring commercial cleaning services. Ask IntelliClean ![IntelliClean™](https://media.base44.com/images/public/698d1493256c3e7612121fcc/18a8b2bf6_ChatGPTImageSep10202604_02_27PM.png) ## Questions about your cleaning service? Managing a cleaning service often raises questions that aren’t straightforward to answer. IntelliClean gives you a straightforward place to explore commercial-cleaning questions and get another informed perspective. Plan your cleaning Cleaning hours, frequencies and specifications. Manage performance KPIs, standards and contractor performance. Review your service Procurement, retendering and service improvement. IntelliClean™ Hi, I’m IntelliClean™ Ask about contracts, specifications, hours, KPIs, contractor performance, tenders and more. What would you like help with? Review my cleaning serviceCheck my cleaning specificationUnderstand my cleaning hoursReview contractor performanceCreate KPIs & quality standardsEvaluate a tender or cleaning price More ways IntelliClean can help Or just type your own question below — no need to pick an option. Send IntelliClean™ · general guidance, not a quote. Please avoid sharing personal, confidential, or commercially sensitive information. ## Try asking IntelliClean Or just type your own question — no need to pick one of these. Are my cleaning hours realistic?How do I know if my cleaning contractor is performing properly?What KPIs should I measure?What should I consider before retendering my cleaning service? ## Who is IntelliClean for? IntelliClean is intended for people who manage, review, specify or procure commercial cleaning services, including: Facilities managers Schools and trusts Procurement teams Facilities and property professionals may use IntelliClean to explore cleaning hours, specifications, KPIs and contractor performance. Schools and academy trusts may use it to explore cleaning frequencies, service requirements, specifications and procurement considerations. Procurement and contract teams may use it when reviewing service requirements, preparing tenders or considering how cleaning performance should be measured. ## What can IntelliClean help with? Specifications & scope Cleaning specifications and what they should cover, cleaning frequencies and how often different areas typically need attention, and cleaning hours and productivity. Performance & procurement Commercial cleaning KPIs and how performance is usually measured, cleaning audits and contractor performance, cleaning procurement and what to consider when preparing a tender. Good practice & compliance Good practice, compliance and recognised guidance, contract mobilisation and contract management, service reviews, tender preparation and performance measurement. ## Commercial cleaning knowledge built around real questions IntelliClean has been developed by ICS Cleaning to make useful commercial cleaning knowledge easier to access. Its responses can draw on structured ICS knowledge, practical operational experience and, where relevant, recognised or authoritative external guidance. Where an external source materially contributes to an answer, it is shown alongside the response. IntelliClean is not endorsed by, and does not claim endorsement from, BICSc, HSE, GOV.UK, Acas or any other organisation its responses may reference. Where legal, regulatory, contractual, health & safety or other critical matters are involved, you should verify information against current authoritative guidance or obtain appropriate professional advice. ## Frequently asked questions about IntelliClean What is IntelliClean? IntelliClean™ is a free commercial cleaning knowledge resource from ICS Cleaning. It lets you ask practical questions about cleaning specifications, hours, KPIs, contractor performance, procurement and related topics and get a straightforward answer. Is IntelliClean free to use? Who is IntelliClean designed for? Can IntelliClean help with cleaning specifications? Can IntelliClean help with cleaning hours and productivity? Can IntelliClean help me review my cleaning contractor? Can schools and academy trusts use IntelliClean? Can IntelliClean help with cleaning procurement? Where does IntelliClean get its information from? Is IntelliClean a replacement for professional advice? ## Need more than an answer? IntelliClean is part of the free ICS Cleaning tools collection, with tools covering areas such as cleaning hours, specifications, service reviews and planning. [Explore all ICS Cleaning tools](/tools) ![ICS Cleaning](https://qtrypzzcjebvfcihiynt.supabase.co/storage/v1/object/public/base44-prod/public/698d1493256c3e7612121fcc/cc03e2b2e_ICSCleaninglogoNewcopy.png) ICS Cleaning Services is a regional commercial cleaning provider supporting organisations across Yorkshire & Lincolnshire. Part of the SPS Group ### Services [Commercial Cleaning](/services/commercial-cleaning)[Office Cleaning](/services/office-cleaning)[Education Cleaning](/services/education-cleaning)[Industrial Cleaning](/services/industrial-warehouse-cleaning)[Specialist Cleaning](/services/specialist-cleaning)[Contract Cleaning](/services/contract-cleaning)[Washroom & Consumables](/services/washroom-consumables)[Daytime Cleaning](/services/daytime-cleaning) ### Company [About ICS Cleaning](/about)[Our People](/about/our-people)[How We Operate](/about/how-we-operate)[Locations](/locations)[News & Insights](/NewsInsights)[Accreditations](/about/accreditations)[Social Value](/about/social-value)[Careers](/careers) ### Tools [IntelliClean™](/tools/intelliclean)[View All Cleaning Tools](/tools)[Cleaning Hours Estimator](/tools/cleaning-hours-estimator)[Cleaning Specification Builder](/tools/cleaning-specification-builder)[Cleaning Contractor Review](/tools/cleaning-contractor-review) ### Insights [News & Insights](/NewsInsights)[Education Cleaning Insights Hub](/EducationInsights) ### Contact 01482 226570 Local 0800 849 4033 Freephone info@ics-cleaning.com Yorkshire & Lincolnshire [SPS Group](https://www.spsgroupservices.com)[Leave Feedback](/LeaveFeedback)[Send Us a Tender](/SendUsTender)[Request a Quote](/Contact?type=quote) Independent Cleaning Services Limited, registered in England and Wales. Company number 03013224. Public Procurement Organisation Number (PPON): PYRZ-3157-VXLN. Registered office: Neptune House, Neptune Street, Hull, HU3 2BP. © 2026 ICS Cleaning Services. All rights reserved. [Accreditations](/about/accreditations)[Sustainability](/about/sustainability)[Social Value](/about/social-value)[Privacy Policy](/PrivacyPolicy)| [Part of the SPS Group](https://www.spsgroupservices.com) [Call us](tel:01482226570)[Request a Quote](/Contact?type=quote) Ask ICS ICS