IntelliClean™
Industry Knowledge at Your Fingertips
IntelliClean™ is a free commercial cleaning knowledge resource from ICS Cleaning, created to make practical industry knowledge, recognised guidance and real-world experience easier to access.
It is designed for people responsible for managing, reviewing or procuring commercial cleaning services.

Questions about your cleaning service?
Managing a cleaning service often raises questions that aren’t straightforward to answer. IntelliClean gives you a straightforward place to explore commercial-cleaning questions and get another informed perspective.
Plan your cleaning
Cleaning hours, frequencies and specifications.
Manage performance
KPIs, standards and contractor performance.
Review your service
Procurement, retendering and service improvement.
Hi, I’m IntelliClean™
Ask about contracts, specifications, hours, KPIs, contractor performance, tenders and more.
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IntelliClean™ · general guidance, not a quote.
Please avoid sharing personal, confidential, or commercially sensitive information.
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Who is IntelliClean for?
IntelliClean is intended for people who manage, review, specify or procure commercial cleaning services, including:
Facilities and property professionals may use IntelliClean to explore cleaning hours, specifications, KPIs and contractor performance.
Schools and academy trusts may use it to explore cleaning frequencies, service requirements, specifications and procurement considerations.
Procurement and contract teams may use it when reviewing service requirements, preparing tenders or considering how cleaning performance should be measured.
What can IntelliClean help with?
Specifications & scope
Cleaning specifications and what they should cover, cleaning frequencies and how often different areas typically need attention, and cleaning hours and productivity.
Performance & procurement
Commercial cleaning KPIs and how performance is usually measured, cleaning audits and contractor performance, cleaning procurement and what to consider when preparing a tender.
Good practice & compliance
Good practice, compliance and recognised guidance, contract mobilisation and contract management, service reviews, tender preparation and performance measurement.
Commercial cleaning knowledge built around real questions
IntelliClean has been developed by ICS Cleaning to make useful commercial cleaning knowledge easier to access.
Its responses can draw on structured ICS knowledge, practical operational experience and, where relevant, recognised or authoritative external guidance. Where an external source materially contributes to an answer, it is shown alongside the response.
IntelliClean is not endorsed by, and does not claim endorsement from, BICSc, HSE, GOV.UK, Acas or any other organisation its responses may reference.
Where legal, regulatory, contractual, health & safety or other critical matters are involved, you should verify information against current authoritative guidance or obtain appropriate professional advice.
Frequently asked questions about IntelliClean
Need more than an answer?
IntelliClean is part of the free ICS Cleaning tools collection, with tools covering areas such as cleaning hours, specifications, service reviews and planning.
Explore all ICS Cleaning tools